PVH Corp. Selling & Service Assistant - CALVIN KLEIN in New York, New York

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Selling & Service Assistant - CALVIN KLEIN

The Service & Selling Assistant is responsible for providing support to Sales Consultants and Management by processing all customer transactions, providing customer service and other general assistance. They update the client database and act as the point person in facilitating sales at Point of Sale.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

  • Responsible for the opening and closing of registers and accuracy of all transactions including sales, returns, exchanges, make change for the registers, cash deposits, etc.

  • Proficient with Computer system.

  • Issue credits and gift certificate

  • Take preventive measures against fraudulent transactions by verifying client information involving cash, checks and credit cards

  • Maintain organized cash wrap area and responsible for replenishing all supplies

  • Assist managers with stock assignments

  • Responsible for answering phones, taking detailed messages and ensuring communication to sales professionals

  • Adhere to guidelines in Retail and POS Handbook

  • Assist managers with the e-commerce orders

  • Cover the phones in the reception area, as needed

  • Capture client’s information and updates the customer database

  • Provide excellent customer service to ensure complete satisfaction of the shopping experience. Help close the sale and invite the clients to return to the store.

  • Assist with gift wrapping and floor maintenance.

  • Ability to professionally interact with management, coworkers and clients.

QUALIFICATIONS & EXPERIENCE:

Experience:

  • 2-5 years retail experience

  • Preferably luxury retail

Education:

  • High School Diploma, college preferred.

Skills:

  • Regular attendance and punctuality

  • Strong organizational skills, multitasking and prioritizing capabilities.

  • Flexibility in schedule and working hours.

  • Ability to stand on your feet for the duration of the shift

  • Ability to lift, move and hang merchandise and other items.The Service & Selling Assistant is responsible for providing support to Sales Consultants and Management by processing all customer transactions, providing customer service and other general assistance. They update the client database and act as the point person in facilitating sales at Point of Sale.

It is the policy of PVH Corp. to ensure equal employment opportunities to all qualified persons without regard to race, gender, religion, age, national origin, citizenship status, disability, qualified veteran status, marital status, or sexual orientation.

http://www.pvh.com at http://www.pvh.com/

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With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies.

We are over 35,000 associates operating in over 40 countries and $8.2 billion in 2016 annual revenues. We own and market the iconic CALVIN KLEIN, Tommy Hilfiger, Van Heusen, IZOD, Arrow, Speedo*, Warner's, and Olga brands and, in addition, market a variety of goods under our own and licensed brands.

*The Speedo brand is licensed for North America and the Caribbean in perpetuity from Speedo International, Ltd.